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How Can VCA ERP Software Help in Effective Social Media Management?

Be it customers or be it a business organization,

they are all fond of diverse social media platforms.

Some by choice and some by force — but, the 

truth is that various social media websites such 

as Facebook, YouTube, Twitter, Instagram, 

LinkedIn and many more have completely 

changed the course of action, both for customers

and business firms, across the globe. 

With the competition growing perpetually, businesses are no more relying on the human workforce for performing diverse business tasks. Perhaps because, the unprecedented business environment demands optimum utilization of time, money, resources and the human workforce. Businesses cannot afford to make mistakes.

To maintain a consistency in quality of goods and services; to deliver value to customers; most of the companies, both SMEs or Large Enterprises, are now exploring the advanced technological solutions, which are supporting them in managing business processes.

But again, all ERP software is not meant to help social media management is not everyone’s cup of tea.

It is the advanced ERP software such as Value Creation Automation (VCA), which is designed to support in an effective management of diverse social media websites.

How Can VCA help in the effective social media management?

Unlike many other advanced ERP software, the experts at Cordis Technology, has developed VCA with a unique approach.

•  End-to-End Solution - VCA is not limited to the automation of any specific process. Rather it automates entire business processes including HR, finance, supply chain, sales, marketing as well as other various processes. And therefore, it also results in the automation of social media management.

•  Consists of an Inbuilt CRM - VCA’s inbuilt CRM is much more than being just a marketing database. It integrates the sales and the marketing processes of the companies and supports in optimum utilization of diverse social media platforms, not only for connecting with a huge customer base but to establish a healthy and long-term. Designed to combine technological business models with the human intelligence, VCA’s inbuilt CRM results in effective brand positioning and also plays an essential role in improving customer retention & conversion rate optimization (CRO).

•  Designed to Integrate Diverse Social Media Platforms - Automation of social media management is only one aspect of VCA. One of the most important features is that it integrates entire social media websites and gives better control of the platform. With both automation and integration, VCA supports companies in making optimum use of social media websites to get healthy leads and generate constant revenue.

This is the age of digital marketing, which gives an equal platform to both SMEs and Large Enterprises to connect with customers through diverse mediums.

The SMS and email marketing along with social media marketing can be considered to be the main pillars of the modern-day digital marketing. With increasing Internet usage and constant growth in smartphones, social media marketing is playing a game-changing role for businesses. And, therefore, it becomes imperative to manage diverse social media platforms effectively.

•  Having deployed advanced algorithms, VCA’sinbuilt CRM, programme machines, and software to read and analyze the data pattern, which makes it uncomplicated to solve customer queries that are similar in nature. With this VCA social media management software support companies in providing an instant solution to customers queries that are posted on various social media platforms.

•  On the other hand, having automated the marketing process of the companies, VCA supports in making automated posts on various social media websites, aiming to aware customers about companies diverse range of products and services. With automated posts, businesses can also give a timely update on sales, discounts, campaigns and other various promotional offers, without fail. And, this can significantly generate healthy leads for businesses and can turn many of the visitors into prospective buyers.

•  Another important aspect of automating the social media management through Value Creation Automation (VCA) is that it is designed to help in developing a long-term relationship. With automated response and posts, VCA does not let the social media customers, to forget the brand. More than just communication, companies can use the advanced social media management software such as VCA to interact with customers and remain engaged throughout.

•  Managing social media websites using an ERP software also helps in gathering social data. Businesses cannot only successfully launch campaigns but can also measure its performance through advanced analytics. VCA deploys industry’s best practices and creates reports, which help business leaders in understanding ongoing trends and continuously changing customer behavior. These help companies in better planning and effective implementation of business strategies, which can result in complete customer satisfaction and constant growth.

Reports suggest that as of September 2017, Facebook stands to be on top, for being the most famous social media website, followed by YouTube at second and WhatsApp on the third position. Research reports further suggest that customers follow their favorite brands on platforms such as Facebook and post their queries on websites such as Twitter.

With automated social media management, VCA supports businesses in remaining available for customers who are active over the Internet, 24 x 7. Technologies such as Artificial Intelligence, automation, Software-as-a-Service (SaaS) and Cloud-computing, together add to the agility, flexibility, and reliability of businesses. These factors play an essential role in attracting customers over social media networks and retaining them for a long term.

Incorporating technologies such as Software-as-a-Service (SaaS), VCA saves small companies from investing in servers, keeping a dedicated IT team, installation of hardware and software and many such other costs. In other words, small firms can also automate their social media management along with other various diverse management aspects and reap the benefits of technologies to gain competitive advantages.

Customer’s, in the prevailing market condition, wants to communicate to businesses round the clock and expects instant response to their queries. Businesses, on the other hand, use various mediums such as Twitter, Facebook, YouTube, WhatsApp and many more to connect with customers and address their queries at the earliest possible time.

With social media platforms grabbing attention, it has become one of the foremost tools for the users, to connect with companies. ERP software such as Value Creation Automation (VCA) is designed to give enriched user experience and builds a credibility among customers. With all these factors in mind, ERP software such as VCA can successfully help in the robust management of social media platforms and can also integrate them to give a clear picture of the customer-business relationship.

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Based on Intelligent Technologies, VCA ERP Software Pervades Businesses

On one hand, where governments encourages entrepreneurs, decisions such as the implementation of Value-Added Tax (VAT), on the other hand, put many businesses in the doldrums.

The world market, which is full of opportunities, it is quite obvious that the competition will continue to grow manifold. In such a situation, it matters a lot that — how efficiently companies manage processes and how well they ensure compliance with the changing policies of the government.

In the prevailing market condition, where companies are required to become VAT compliant; where entrepreneurs must resort to advanced technologies to start with a bang; and, where businesses must evolve with evolving technologies to gain competitive advantages; it is only an advanced automation software such as Value Creation Automation (VCA) that can support companies in growing holistically.    

Intelligent Technologies That Make VCA an Affordable ERP Software

The demand for traditional ERP software, which is locally installed on company’s server, are declining unprecedentedly. There are many business leaders, who believe traditional ERP software is no more able to meet new process requirements and also leads to increased operational costs.

On the contrary, VCA is a cloud-based ERP software, which is designed to reduce capital requirements to a great extent. It is designed incorporating intelligent technologies, which support businesses in driving entire business performance.

Artificial Intelligence (AI) - Disruptive technologies such as Artificial Intelligence (AI) has turned cognitive abilities to be a reality. According to a report, many business leaders believe, the Artificial Intelligence (AI) helps in gaining competitive advantage and also helps significantly in enhancing the productivity. Incorporating AI, the VCA ERP software programme machines to perform automated functions and respond to a particular situation as a trained employee. 

Automation Technology - Incorporating the advanced automation technology, VCA reduces the dependency on the human workforce and hence supports in minimizing the error-rate. Having automated day-to-day businesses tasks, VCA help business in making processes efficient and accurate. It further supports in completing tasks within the given time and budget and also leads to efficient resource utilization.

Cloud-Based Technology - Offering a cloud-based business solution, VCA makes businesses flexible and adds to the reliability & the agility of performing diverse business operations, even through electronic devices such as mobile phones and tablets. Owners and Directors can have instant access to business data and other related information. On the other hand, the cloud-based VCA ERP software allows employees to perform various functions even when traveling.

SaaS Technology - VCA is based on Software-as-a-Service (SaaS) delivery model, which saves companies from investing in the installation of hardware, software, servers and in building IT infrastructure. Enabled by SaaS, VCA allows small businesses in running business operations in almost zero capital. SaaS plays an important role in reducing overall operational costs of companies.  

How VCA help companies in evolving with evolving technologies?

The market situation never remains the same. Things keep on changing and evolving continuously. Sometimes, changing technologies force companies to change the course of action and sometimes, the government throws innumerable challenges by implementing new tax laws and policies for businesses. Whatever, it may be, the truth lies in the fact that a company, which runs business tasks efficiently and also ensures complete compliance is always trusted by customers, suppliers, investors, creditors and other stakeholders at large.

VCA, like On-Premises ERP software, does not consist of a rigid structure. Consisting of an inbuilt-development mechanism, VCA is designed with a flexible structure, which supports easy customization and helps in meeting new process requirements. With the inbuilt development mechanism, powered by Software-as-a-Service, VCA allow the system to update the system regularly, with innovating technologies. This enables Directors, Managers, and employees in using latest technologies.

Incorporating technologies such as Software-as-a-Service (SaaS) and cloud-computing, VCA makes businesses fit to perform efficiently, even in the long-run.

VCA is Not Limited to Enhancing Process Efficiency

Experts at Cordis Technology, has developed VCA to be an end-to-end business solution. It automates day-to-day business tasks and streamlines diverse processes, resulting in an enhanced efficiency and accuracy.

VCA is designed to perform multiple roles. On one hand, where VCA is designed to be an automated SMS & email marketing software and supply chain management software, it also plays a key role in helping manage other diverse aspects of business management such as HR and Finance.

VCA is designed to do more than streamlining processes. From keeping reports ready, data & information organized to supporting in understanding the continuously changing customer behavior & in developing a healthy relationship with customers - VCA is unique when compared to many other advanced ERP software, as it helps companies in developing holistically.

An advanced ERP software such as VCA plays a key role in improving transparency within and outside the business firm. And, most importantly, it helps in making the business-customer relationship more interactive, which builds a credibility and encourage customers to remain loyal for a long-term.

VCA Enable Businesses in Catering to Modern-Day Customers

Disruptive technologies have changed the customer’s way to approach businesses completely. Powered by smartphones, the Internet, and various social media websites, customers feel tech-savvy and well informed. They remain active round the clock and expect the same from businesses as well.

And, ERP software such as Value Creation Automation (VCA) makes companies apt to perform in this technology-driven business world. Having automated the marketing process, VCA helps in sending automated messages and email to inform customers about discounts, sales, campaigns and other various promotional offers. Moreover, businesses can send automated posts on various social media websites, which helps in effective brand positioning and also in developing a healthy relationship with customers.

In short, VCA ensures round the clock availability of companies across diverse media platforms. Along with intelligent technologies, VCA empowers businesses with high computing capabilities and enhanced algorithms, which supports the system in reading the data-pattern. It helps in sending an automated response to customer queries and providing an instant solution to various problems.

Offering cloud-based solutions, VCA allows both customers and businesses in remaining connected to each other, through advanced media platforms. Customers can put their queries to companies and place an order at any time, from anywhere. On the other hand, an advanced automation software such as VCA allows companies to receive the order, take payments from customers, issue VAT-compliant invoices to suppliers and customers, update ledger books and to perform diverse business functions from anywhere and anytime, even though mobile phones and tablets.

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Components That Make VCA ERP a Useful & Affordable ERP Software

Continuously happening innovations in technologies have completely changed the business world and the way various functions are being performed. Factories are not filled with too many machines and laborers, office tables no more contain pile of files and the marketing is no more limited to a particular region or within the boundary of a country.

Rather, machines are programmed to perform automated functions, advanced ERP software now keeps the human workforce free from the unrelenting workload, business data is saved on cloud and can be accessed through mobile phones and tablets anywhere and anytime and the business market expands across borders.

Indeed, it is a revolution brought by the advanced ERP software, which incorporates the power of evolving technologies such as The Internet-of-Things (IoT), SaaS, cloud-computing, Artificial Intelligence (Ai) and Automation. 

Value Creation Automation (VCA) is one such advanced business process management software, which helps SMEs and Large Enterprises in evolving holistically. From streamlining business processes to reducing operational costs to fulfilling modern-business demands - VCA supports business firms in implementing a robust approach towards running successful business operations.

Most Powerful Components of an ERP Software

Value Creation Automation (VCA) is designed incorporating following 4 important components that make an ERP software imperative for businesses across the world.

•  The Automation Technology

For years, businesses were dependent on the human workforce to perform diverse business tasks, which was not only time-consuming but also led to high error-rate. But with process automation software such as Value Creation Automation (VCA), businesses can perform various tasks and functions with enhanced efficiency and accuracy in comparatively less time.

VCA is not just a CRM solution or an accounting software. Rather, it automates every single business process including finance, HR, supply chain, inventory, sales, marketing and many more. Moreover, it also consists of an inbuilt CRM, which helps companies in maximizing benefits from the healthy business-customer relationship. Also, inbuilt CRM in VCA keeps complete customer records including orders and communication at one place, which helps in resolving customer queries quickly.

Incorporating the automation technology, advanced ERP software such as VCA organize tasks and helps companies in achieving organizational goals with the stipulated budget and time. Tasks with repetitive nature can be automated and businesses no more have to spend time and money on enhancing the accuracy of a single task again and again. Therefore, VCA also plays a key role in reducing operational costs of companies.

•  SaaS and Cloud-Computing Technologies

Many of the ERP software offers only cloud-based solutions and this is one of the reasons that give VCA an edge over all such business management software. VCA consists of both SaaS and cloud-computing solutions. However, both SaaS and cloud-computing technologies have almost same features to offer, there is a slight, but a key, difference.

Cloud-based ERP software is mainly suitable for Medium and Large Enterprises but based also on the Software-as-a-Service (SaaS) delivery model, VCA brings equal opportunities for small businesses to grow. With SaaS, VCA enables small businesses in starting almost with zero capital. Together these features, save businesses from paying for license fees, servers, keeping an IT team and for the installation of hardware and software. VCA is a user based software and businesses just need to pay for the number of users they have.

SaaS-enabled VCA supports regular update of the system and hence it enables businesses in reaping the benefits of innovating technologies from time to time. Another important aspect that technologies such as SaaS and cloud-computing add are the flexibility, reliability, and agility of businesses. As the entire data pertaining to the business is saved in the cloud, it facilitates instant access to Owners, Directors and other authorized users anywhere and anytime, through advanced electronic devices such as mobile phones and tablets. And even, this component of VCA helps companies in saving costs by a great margin.

•  Artificial Intelligence (AI)

Technologies such as Artificial Intelligence (AI) have turned cognitive abilities to be a reality. Coming out from the Sci-Fi movies, Artificial Intelligence (AI) plays to be an important component of advanced ERP software.

With AI, VCA program machines to perform automated functions. It combines the human intelligence with advanced technology model, to help companies in achieving a smooth business workflow. Besides, enhancing efficiency and accuracy of tasks and other various business functions, VCA also saves the human workforce from performing tasks involving a high level of risks.

With technologies such as AI, VCA makes businesses responsive. This adds to the productivity and profitability of companies and also helps in building a strong credibility among customers.

•  The Internet of Things (IoT)

We will all agree to the fact that, “The Internet has fundamentally changed the way people find, discover, share, shop & connect.” Advanced ERP software enables businesses to integrate process, people, and other various functions through The Internet-of-Things (IoT).

With this component, VCA keeps every single business process and other various functions integrated at one place. Owners and Directors can see details of every single transaction in the real-time, through a visual dashboard. Powered by SaaS, VCA’s visual dashboard gives instant access to transaction details, data, stamens, and reports, even on the go.

The Internet-of-Things (IoT) keep businesses connected to a large network of computers, which allows stakeholders access required data and information through web browsers. With this component, VCA ensures business leaders remain updated with the entire business move. This boosts their decision-making ability and helps companies in growing consistently.   

Another big question is - Have such evolving technologies added to the ease of doing business or things have got tougher?

Because, on the one hand, where The Internet-of-Things (IoT), Artificial Intelligence Automation and the Cloud have minimized complications of running diverse operations, smartphones powered by the Internet, on the other side, have made customers informed and tech-savvy as well.

And, this gives birth to a new set of challenges, where a large percentage of customers remain available over the Internet 24 x 7 and they better know about all available options. This is an age, where customers not just want quality goods and services, rather they want complete satisfaction or said more appropriately ‘value for money.’

Defining Value and How ERP Software Help Businesses in Delivering Value to Customers?

Value is mainly defined by performing business tasks, keeping in mind the customers continuously changing behavior. With mobile phones in the hand of more than 66% (4.917 billion out of 4.476 billion) of the total world population, customer-behavior tends to change perpetually. And, companies better understand this, as it can result in making a severe impact on overall businessperformance.

Gone are the days, when businesses just focused on the quality aspects of goods and services, to woo customers. Now, it is more about value, which includes quality and all other aspects that can deliver complete value for the customer’s money.

From receiving orders, packaging, shipping, making timely delivery and also after sales service - VCA makes the process smooth and super-fast. The cycle time, which is the time between getting the order and delivering it to customers, is reduced with the help of VCA Pushcord.

VCA Pushcord, informs all the stakeholders at the same time. In other words, when an order is received, VCA Pushcord send an automated notification to inventory team, CRM team suppliers, and manufacturers, who instantly acts accordingly. And at all these stages, customers are duly informed by the automated system. This adds to their satisfaction and results in enhanced loyalty.

This is the age of digital marketing and tools such as SMS, email and social media platforms are being used to connect effectively with customers across the world. Customers follow brands on Facebook and post their product and services queries on platforms such as Twitter. VCA converges all such advanced media platforms and ensures businesses remain effectively connected to customers through all such platforms.

With an automated system, businesses can instantly respond to customer queries anytime and anywhere. And, this can positively impact the customer’s buying decision. Tools such as SMS marketing and email marketing takes messages directly to customers, which play an imperative role in developing a personalized business-customer relationship.

With all such factors together, VCA helps in understanding the continuously changing preferences of the end-user. Therefore, businesses can make informed decisions, which can help in delivering complete value to customers. And thus, VCA significantly helps in achieving long-term business customer relationship, which can lead to a constant revenue generation and a sustained growth.

ERPsoftware such as Value Creation Automation (VCA) can play an essential role in driving the overall business performance. From streaming processes, tasks and functions, identifying and eliminating performance bottlenecks, informed and effective sales and marketing approaches to delivering complete value to customers - VCA is an end-to-end business solution. Such business process management software helps companies in gaining customer loyalty, which can result in constant revenue generation and growth even in the long run.

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