Continuously
happening innovations in technologies have completely changed the business
world and the way various functions are being performed. Factories are not
filled with too many machines and laborers, office tables no more contain pile
of files and the marketing is no more limited to a particular region or within
the boundary of a country.
Rather,
machines are programmed to perform automated functions, advanced ERP software
now keeps the human workforce free from the unrelenting workload, business data
is saved on cloud and can be accessed through mobile phones and tablets
anywhere and anytime and the business market expands across borders.
Indeed,
it is a revolution brought by the advanced ERP software, which incorporates the
power of evolving technologies such as The Internet-of-Things (IoT), SaaS,
cloud-computing, Artificial Intelligence (Ai) and Automation.
Value
Creation Automation (VCA) is one such advanced business process management
software, which helps SMEs and Large Enterprises in evolving holistically. From
streamlining business processes to reducing operational costs to fulfilling
modern-business demands - VCA supports business firms in implementing a robust
approach towards running successful business operations.
Most
Powerful Components of an ERP Software
Value
Creation Automation (VCA) is designed incorporating following 4 important
components that make an ERP software imperative for businesses across the
world.
• The
Automation Technology
For
years, businesses were dependent on the human workforce to perform diverse
business tasks, which was not only time-consuming but also led to high
error-rate. But with process automation software such as Value Creation Automation
(VCA), businesses can perform various tasks and functions with enhanced
efficiency and accuracy in comparatively less time.
VCA is
not just a CRM solution or an accounting software. Rather, it automates every
single business process including finance, HR, supply chain, inventory, sales,
marketing and many more. Moreover, it also consists of an inbuilt CRM, which
helps companies in maximizing benefits from the healthy business-customer
relationship. Also, inbuilt CRM in VCA keeps complete customer records
including orders and communication at one place, which helps in resolving
customer queries quickly.
Incorporating
the automation technology, advanced ERP software such as VCA organize tasks and
helps companies in achieving organizational goals with the stipulated budget
and time. Tasks with repetitive nature can be automated and businesses no more
have to spend time and money on enhancing the accuracy of a single task again
and again. Therefore, VCA also plays a key role in reducing operational costs
of companies.
• SaaS
and Cloud-Computing Technologies
Many of
the ERP software offers only cloud-based solutions and this is one of the
reasons that give VCA an edge over all such business management software. VCA
consists of both SaaS and cloud-computing solutions. However, both SaaS and
cloud-computing technologies have almost same features to offer, there is a
slight, but a key, difference.
Cloud-based
ERP software is mainly suitable for Medium and Large Enterprises but based also
on the Software-as-a-Service (SaaS) delivery model, VCA brings equal
opportunities for small businesses to grow. With SaaS, VCA enables small
businesses in starting almost with zero capital. Together these features, save
businesses from paying for license fees, servers, keeping an IT team and for
the installation of hardware and software. VCA is a user based software and
businesses just need to pay for the number of users they have.
SaaS-enabled
VCA supports regular update of the system and hence it enables businesses in
reaping the benefits of innovating technologies from time to time. Another
important aspect that technologies such as SaaS and cloud-computing add are the
flexibility, reliability, and agility of businesses. As the entire data
pertaining to the business is saved in the cloud, it facilitates instant access
to Owners, Directors and other authorized users anywhere and anytime, through
advanced electronic devices such as mobile phones and tablets. And even, this
component of VCA helps companies in saving costs by a great margin.
• Artificial
Intelligence (AI)
Technologies
such as Artificial Intelligence (AI) have turned cognitive abilities to be a
reality. Coming out from the Sci-Fi movies, Artificial Intelligence (AI) plays
to be an important component of advanced ERP software.
With AI,
VCA program machines to perform automated functions. It combines the human
intelligence with advanced technology model, to help companies in achieving a
smooth business workflow. Besides, enhancing efficiency and accuracy of tasks
and other various business functions, VCA also saves the human workforce from
performing tasks involving a high level of risks.
With
technologies such as AI, VCA makes businesses responsive. This adds to the
productivity and profitability of companies and also helps in building a strong
credibility among customers.
• The
Internet of Things (IoT)
We will
all agree to the fact that, “The Internet has fundamentally changed the way
people find, discover, share, shop & connect.” Advanced ERP software
enables businesses to integrate process, people, and other various functions
through The Internet-of-Things (IoT).
With this
component, VCA keeps every single business process and other various functions
integrated at one place. Owners and Directors can see details of every single
transaction in the real-time, through a visual dashboard. Powered by SaaS,
VCA’s visual dashboard gives instant access to transaction details, data,
stamens, and reports, even on the go.
The
Internet-of-Things (IoT) keep businesses connected to a large network of
computers, which allows stakeholders access required data and information
through web browsers. With this component, VCA ensures business leaders remain
updated with the entire business move. This boosts their decision-making
ability and helps companies in growing consistently.
Another
big question is - Have such evolving technologies added to the ease of doing
business or things have got tougher?
Because,
on the one hand, where The Internet-of-Things (IoT), Artificial Intelligence
Automation and the Cloud have minimized complications of running diverse
operations, smartphones powered by the Internet, on the other side, have made
customers informed and tech-savvy as well.
And, this
gives birth to a new set of challenges, where a large percentage of customers
remain available over the Internet 24 x 7 and they better know about all
available options. This is an age, where customers not just want quality goods
and services, rather they want complete satisfaction or said more appropriately
‘value for money.’
Defining
Value and How ERP Software Help Businesses in Delivering Value to Customers?
Value is
mainly defined by performing business tasks, keeping in mind the customers
continuously changing behavior. With mobile phones in the hand of more than 66%
(4.917 billion out of 4.476 billion) of the total world population,
customer-behavior tends to change perpetually. And, companies better understand
this, as it can result in making a severe impact on overall businessperformance.
Gone are
the days, when businesses just focused on the quality aspects of goods and
services, to woo customers. Now, it is more about value, which includes quality
and all other aspects that can deliver complete value for the customer’s money.
From
receiving orders, packaging, shipping, making timely delivery and also after
sales service - VCA makes the process smooth and super-fast. The cycle time,
which is the time between getting the order and delivering it to customers, is
reduced with the help of VCA Pushcord.
VCA
Pushcord, informs all the stakeholders at the same time. In other words, when
an order is received, VCA Pushcord send an automated notification to inventory
team, CRM team suppliers, and manufacturers, who instantly acts accordingly.
And at all these stages, customers are duly informed by the automated system.
This adds to their satisfaction and results in enhanced loyalty.
This is
the age of digital marketing and tools such as SMS, email and social media
platforms are being used to connect effectively with customers across the
world. Customers follow brands on Facebook and post their product and services
queries on platforms such as Twitter. VCA converges all such advanced media
platforms and ensures businesses remain effectively connected to customers
through all such platforms.
With an
automated system, businesses can instantly respond to customer queries anytime
and anywhere. And, this can positively impact the customer’s buying decision.
Tools such as SMS marketing and email marketing takes messages directly to
customers, which play an imperative role in developing a personalized
business-customer relationship.
With all
such factors together, VCA helps in understanding the continuously changing
preferences of the end-user. Therefore, businesses can make informed decisions,
which can help in delivering complete value to customers. And thus, VCA
significantly helps in achieving long-term business customer relationship,
which can lead to a constant revenue generation and a sustained growth.
ERPsoftware such as Value Creation Automation (VCA) can play an essential role in
driving the overall business performance. From streaming processes, tasks and
functions, identifying and eliminating performance bottlenecks, informed and
effective sales and marketing approaches to delivering complete value to
customers - VCA is an end-to-end business solution. Such business process
management software helps companies in gaining customer loyalty, which can
result in constant revenue generation and growth even in the long run.