In an environment, which is
data-driven and where customers are tech-savvy and well informed, business’
framework should be robust and processes should be efficient. Increasing globalization impact and unprecedentedly transforming technology have dimmed the demand for
ERP, CRM or any other application system that is designed to solve problems of
every single business process.
Many business leaders believe
solutions such as ERP, BPM and CRM no more add value to business organizations.
They are gradually losing demand against advanced business solutions such as
VCA. Moreover, in a situation when customers demand quality as well as complete
satisfaction, ERPs and CRMs becomes valueless.
In a digitized world scenario, it
becomes a necessity for business firms to operate efficiently across diverse
platforms. And, for that, an end-to-end solution such as VCA can be helpful,
which can enable companies of all sizes, in evolving holistically. Designed to
enhance business scalability, VCA automates and streamline entire processes.
This can support in establishing seamless business workflow and thus in
achieving the defined common organizational goal right within stipulated time
and budget.
Value Creation Automation (VCA) is designed to shape future of businesses. Increasing productivity level and
gaining profit will no more suffice to parameters, which can define success for
businesses. Right from setting goals to delivery of goods and services,
everything has to be time bound and accurate. Packaging of goods, delivery of
services, follow-ups, sending out communications on time, active presence on
various social media networks, instant solution to customer queries - every aspect of business must revolve around
customers. This is what impacts buying decisions of customers. It can further
boost retention and loyalty of customers, which in turn can support companies
in healthy revenue generation throughout.
VCA introduces that stage of
technology, where humans need not perform tasks which involve high risks; tasks
that are stressful, time taking and complex. Entire business activities can be
automated, implementing solutions such as VCA. In short, it means reduced human
intervention. Thus, VCA plays a key role in enabling companies to complete
entire productional and operational activities with complete accuracy and
precision.
Like ERPs, BPMs or CRMs, VCA does not have a rigid structure. Instead, it makes entire business system flexible and
adaptable to change. Diverse management aspects such as Onboarding of
employees, their termination, appraisals, cost analysis and financial report
preparation, auditing, taxation and many other such activities are successfully
automated. This not only results in reduced work-overload for the human
workforce but also leads to reduced paperwork.
Continuous transformation in
technology has led businesses to a juncture, where programmed machines are
digital co-workers of human. They can perform better than humans in almost same
capacity. In other words, advanced automation solutions such as Value Creation Automation enables programmed machines to analyze a particular situation and
respond in cases of urgency, same ability as of a trained employee.
With VCA solution, businesses can set
up robust system, which is responsive. It supports in overcoming operational
failures and also helps in scrutinizing business activities outside. It
facilitates both horizontal and vertical business communication, where VCA’s
visual dashboard enables Directors, Managers and other company personnel to
communicate with each other in real-time. VCA enabled business platform allows
employees to communicate through diverse mediums such as voice calls, SMS,
emails, telephone calls, chats and much more.
It identifies areas with problem,
analyses and eliminate it successfully in order to achieve organizational goals
seamlessly. In short, VCA is about removing bottlenecks within process. It
ensures optimum resource utilization with zero waste. With this VCA helps
organizations in holistic evolvement, where productivity, profitability and
value, every goal is achieved efficiently.
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